Privacy Policy

1. Introduction

Yankee Oil, Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (https://yankeeoil.com/) or use our services, including heating oil delivery, propane delivery, HVAC services, equipment installation, and related home energy services.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name

• Address (service location)

• Email address

• Phone number

• Account or billing information

• Service-related details

This information is typically collected when you request service, schedule delivery, apply for service plans, or contact us.

Service & Account Information

To provide fuel delivery and home energy services, we may collect:

• Fuel usage history

• Delivery preferences (automatic or will-call)

• Equipment information (tanks, HVAC systems, etc.)

• Service records and maintenance history

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of access

• Referring website information

3. How We Use Your Information

We use collected information to:

• Provide fuel delivery and energy services

• Schedule installations and maintenance

• Process payments

• Communicate about accounts, deliveries, or service updates

• Improve our website and customer experience

• Comply with legal and regulatory requirements

4. Sharing Your Information

We do not sell or rent your personal information.

We may share information only as necessary with:

• Employees and authorized contractors involved in service delivery

• Payment processors and billing providers

• Equipment vendors or manufacturers (when necessary for warranty or service support)

• Regulatory authorities, if required by law

All third parties are expected to handle information responsibly.

5. Cookies & Website Tracking

Our website may use cookies and similar technologies to:

• Improve functionality

• Analyze website traffic

• Enhance user experience

You may disable cookies in your browser settings, though some features of the website may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal and account information only as long as necessary to:

• Provide services

• Maintain business and regulatory records

• Comply with legal obligations

• Resolve disputes

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request corrections to inaccurate information

• Request deletion of certain information, where applicable

To make a request, please contact us using the information below.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information

Yankee Oil, Inc.
537 Stafford Rd.
Mansfield, CT 06250
Phone: 860-423-9111
Email: info@yankeetotalenergy.com

If you have questions about this Privacy Policy or how your information is handled, please contact us.